DiploStay support
How can we help you?
Find answers, manage a booking, or connect with our support team. We are here to make every stay feel effortless.
Reach us directly
Choose the support channel that suits you
Chat with us on WhatsApp
Get quick assistance from our support team.
WhatsApp support is being configured.
Email Support
Send us your question and our support team will get back to you.
Email support is being configured.
Live Chat
Chat with a DiploStay support representative in real time.
Browse help
Useful help categories
Booking assistance
Need help with a booking?
Share the details below and we will help you find the right next step.
Urgent assistance
Something needs attention now?
For urgent booking or stay issues, contact support directly so we can prioritize your request.
Direct urgent channels are being configured. Please use the support request form below.
Help center
Frequently asked questions
Search above or open a question to find a quick answer.
Support ticket
Submit a support request
We will open your email client with the request details ready to send.
Contact information
We are ready when you are
WhatsApp not configured
Email not configured
Support hours: Daily, 9:00 AM - 6:00 PM
Response time: Within 24 hours
Company: DiploStay hospitality support